Delivery Policy

Easy Daisy currently provides local delivery only within Worcester, Massachusetts ZIP Codes 01601–01615, 01653, and 01655. Orders with an address outside our delivery area cannot be fulfilled and may be canceled and refunded.

Select an available expected delivery date during ordering. We make reasonable efforts to deliver on that date, but we do not promise an exact arrival time unless we expressly confirm one in writing.

If we cannot deliver within the promised timeframe, we will contact you about the delay and provide the choices required by applicable law, which may include accepting a revised date or canceling for a refund.

The purchaser is responsible for providing a complete and accurate recipient name, street address, apartment or unit number, access instructions, and working phone number. Please review this information carefully before paying and contact us immediately if a correction is needed.

Please make reasonable arrangements for the recipient to receive the flowers. If delivery cannot be completed, we will attempt to contact the purchaser or recipient using the information supplied with the order. We will discuss available redelivery or pickup options, and an additional delivery charge may apply when the unsuccessful attempt resulted from incorrect information, inaccessible premises, or recipient unavailability.

Severe weather, unsafe travel conditions, road closures, building restrictions, emergencies, and similar events may affect delivery. We will communicate with you and make reasonable efforts to arrange a safe alternative. Nothing in this section limits cancellation or refund rights required by law.

Flowers are perishable. Bring the arrangement indoors promptly, follow any care instructions, and contact us promptly if the order is missing, incorrect, damaged, or unsatisfactory. See our Refund & Cancellation Policy for details.